Terms of service
Overview
Last Updated: [6/7/24]
Welcome to MadeByZoe! We're thrilled to have you explore our jewelry collection. To ensure a seamless and enjoyable experience, we've outlined the terms and conditions that govern your use of our website, products, and services. By accessing or using our Services, you agree to comply with these Terms of Service. Please read them carefully. If you do not agree with any part of these terms, we kindly ask that you refrain from shopping from our collection. Thank you for choosing MadeByZoe!
## 1. Acceptance of Terms
By accessing, browsing, or using shopaadebyzoe.com, our services, or purchasing our products (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). This agreement is a legally binding contract between you ("User" or "Customer") and MadeByZoe ("we," "us," or "our"). If you do not agree with these Terms, you must not use our Services.
Your use of our services is also subject to our Privacy Policy, which covers how we collect, use, and protect your personal information. By using our Services, you consent to our use of your information as outlined in the Privacy Policy.
We may update these Terms occasionally, and it is your responsibility as a customer to review them periodically. Your continued use of the Services after any changes to these Terms constitutes your acceptance of those changes. If you disagree with any of the updated Terms, you should discontinue using our Services.
Thank you for choosing MadeByZoe. We are committed to providing you with unique, trendy jewelry and exceptional service. Your satisfaction is our priority, and we look forward to serving you.
## 2. Our Responsibilities
MadeByZoe guarantees high-quality, unique jewelry, ensuring strict craftsmanship and authenticity standards. For any product discrepancies, email us, and we'll swiftly address your concerns. We endeavor to process orders and provide estimated delivery dates promptly, but please note we're not responsible for carrier delays once items are shipped. For assistance, contact us on Instagram @made.by.zoe_ or via email at madebyzoe01@gmail.com. While we aim for accurate website information, please inform us of any discrepancies. Your privacy and security are paramount; refer to our Privacy Policy for details. We operate in compliance with applicable laws. Thank you for choosing MadeByZoe—we're dedicated to providing top-notch products and services to enhance your style.
## 3. Prohibited Activities
To ensure a safe and respectful environment, you agree not to engage in prohibited activities while using our Services, including unlawful actions violating applicable laws, harmful conduct like posting objectionable Content, impersonation, fraudulent activities, unauthorized commercial use, intellectual property infringement, and abusive behavior towards our customer service team. We reserve the right to investigate and take legal action against violators, including reporting to authorities.
## 4. Website and Content Ownership
MadeByZoe grants you a limited license to access and use the Content for personal, non-commercial purposes, subject to compliance with these Terms. You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit any portion of the website or Content for commercial purposes without MadeByZoe's express written consent. Any feedback or submissions you provide become the sole property of MadeByZoe, granting us exclusive rights for unrestricted use without acknowledgment or compensation to you. Our website may contain links to third-party websites or resources; MadeByZoe is not responsible for their availability, accuracy, Content, or policies. Use of such websites or resources is at your own risk.
## 5. Rights to Access Photographic Content
All photographic Content ("Photographic Content") on the MadeByZoe website is exclusively owned by MadeByZoe or its content suppliers. MadeByZoe grants you a limited, non-exclusive, non-transferable, non-sublicensable license to access and view the Photographic Content for personal, non-commercial purposes only. Without written consent, you may not download, reproduce, distribute, transmit, broadcast, display, sell, license, or otherwise exploit any Photographic Content. This includes using Photographic Content for commercial purposes or in any manner that infringes upon the intellectual property or privacy rights of MadeByZoe or any third party.
## 6. Our Rights
We reserve the right to modify, suspend, or discontinue any aspect of our Services, including content removal, without prior notice or liability. We may terminate or suspend your access to our Services for any reason, including if you breach these Terms. MadeByZoe owns all intellectual property rights in our Services. By using our Services, you agree to receive marketing communications from us, and any feedback you provide is voluntary and may be used by us. We reserve the right to take legal action if necessary and to update these Terms at any time. Your continued use of our Services constitutes acceptance of any changes.
## 7. Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United States without regard to its conflict of law principles.
##8. Warranty
MadeByZoe stands behind the quality of our jewelry and offers a limited warranty against defects in materials and craftsmanship. If you encounter any issues with your purchase due to such defects, don't hesitate to contact us within ONE WEEK of receiving your order, providing proof of purchase and damage. We will assess the situation and, if deemed necessary, repair or replace the item at our discretion. This warranty does not cover damage caused by normal wear and tear, improper use, or unauthorized repairs or modifications. Our goal is to ensure your satisfaction with our products, and we're committed to resolving any issues promptly and fairly.
##9. Contact
Questions about our Terms of Service should be sent to madebyzoe01@gmail.com